About Us - Alt

About Us

About Us

26,000+

People Assisted

18,000+

Women assisted across all programs

6,200+

People improved through food access or nutritional education events

Working Women Community Centre is the largest women-focused settlement agency in Toronto that provides support to newcomers. Last year, we served over 26,000 clients from 4 sites across the Greater Toronto Area.


We have been making a difference in the lives of Toronto’s immigrant women and their families since 1974. From settlement counseling and community initiatives to economic development and English language instruction, to educational supports and resident engagement, we work to provide holistic programs and services delivered by caring knowledgeable staff. It’s what makes Working Women feel like a trusted friend, and in many cases, a lifeline for the thousands of immigrant women that visit our centres.

Our Impact

Without help, many newcomers struggle with poverty and unemployment. When newcomers get the right support and have access to the right opportunities, they thrive in their communities.

8,000+

individuals assisted across three Ambassador programs

4,400+

Restart their new lives, including 1,400 people who entered Canada as refugees

880+

people grew their own food through our community garden

680+

women helped through specialized services including domestic violence prevention

800

people improved their English skills through our LINC classes

550+

Children increased their confidence and skills through HIPPY programs and On Your Mark Tutoring

300

Mothers assisted through our HIPPY Programs

300+

volunteers engaged

Our

Mission

& Vision

To provide women with opportunities to improve their quality of life through self-development and community action.

As a leader among Toronto’s settlement agencies, our strong sense of values guide the important work we do every day.

Our Values

Diversity

We are as diverse as the newcomer community we serve, offering services in over 25 languages.

Compassion and Respect

We deliver our programs and services without judgment, based on a dignity model that demonstrates compassion and respect for all clients.

Self-development

We encourage our clients to achieve economic well-being through access to our skills-training, leadership development and education programs.

Community

We believe that the opportunity for newcomers to participate in their own communities leads to a deeper sense of belonging and easier adjustment to Canadian life.

Inclusion

We advocate for our clients’ rights to economic, social, cultural and political inclusion, promoting full and equal participation in their communities and Canadian life.

As a leader among Toronto’s settlement agencies, our strong sense of values guide the important work we do every day.

Our Board

The members of our board of directors are thought leaders who have made a significant contribution to our society. Each and every one of them brings a unique set of skills and expertise to our organization.

Directors are elected annually, and oversee the financial health and strategic direction of the agency. Meetings take place on a monthly basis.

List of Services

WORKING WOMEN COMMUNITY CENTRE

Annual Reports

26,000+ Total Individuals assisted

2023 continues to open opportunities for WWCC’s growth and that is especially evident in the areas  of innovation and partnership.

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15,000+ newcomer women and their families assisted

This year it feels especially good to reflect on our accomplishments because the end feels 

very near for the pandemic. Connecting with families in person is still our priority, but we 

know that providing some services virtually is an important accommodation for families 

that have challenges coming into our offices, so we are exploring new “hybrid” models that 

offer the best of both worlds

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Over 8,300+ newcomer women and their families assisted

With hopefully most of the pandemic behind us, we are 

now focusing on returning to in-person services at all four 

of our locations in 2022. Although many businesses are 

now back with easing capacity limits, we have been 

conservative in our approach to ensure that our clients, 

staff, and volunteers remain safe.

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Over 10,000 newcomer women and their families assisted

While everyone has been affected by the pandemic, we know that some families are being hit harder.  A November report from Toronto Public Health documents 79% of people diagnosed with Covid-19 in the city identified with a racialized group and that 24% of cases are among Black people who continue to be over-represented among COVID-19 cases.  

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A milestone year for Working Women Community Centre.

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